We offer two shipping options within Australia:. We mainly use Australia Post eParcel, with StarTrack Express for bulky items. Authority to leave: Our shipping is an Authority To Leave service. If you're not home, your parcel will be left at your add

We offer two shipping options within Australia:<ul><li>Standard Shipping &#x2013; a flat rate of $10 on all standard orders, Australia wide.</li><li>Express Shipping &#x2013; calculated on package weight and delivery address. The rate is shown automatically at checkout.</li></ul>We mainly use Australia Post eParcel, with StarTrack Express for bulky items.Authority to leave: Our shipping is an Authority To Leave service. If you&apos;re not home, your parcel will be left at your address, and once it&apos;s delivered it becomes your responsibility.

How much does shipping cost?

All products on our website are in stock and ready to go, unless they're marked out of stock, pre-order, or are custom/order-in items. Orders are dispatched from our Gold Coast warehouse. Some items, such as oversize items, dangerous goods and certai

All products on our website are in stock and ready to go, unless they&apos;re marked out of stock, pre-order, or are custom/order-in items.<ul><li>Orders placed Monday to Friday before 2pm are dispatched the same day.</li><li>Orders placed after 2pm are processed the next business day.</li><li>Our carriers don&apos;t operate on weekends, so orders placed from 2pm Friday until 2pm Monday are dispatched on Monday afternoon.</li></ul>Orders are dispatched from our Gold Coast warehouse. Some items, such as oversize items, dangerous goods and certain engine components, ship from third-party warehouses.Larger orders may be split into multiple parcels. You&apos;ll get tracking for every one.If an item is unexpectedly out of stock, we&apos;ll contact you quickly to sort out a solution.

When will my order be dispatched?

Delivery times vary around Australia. To estimate yours, use the Australia Post delivery time calculator with our postcode, 4220 (Burleigh Heads). Please keep in mind:

Delivery times vary around Australia. To estimate yours, use the <a href="https://auspost.com.au/parcels-mail/calculate-postage-delivery-times" target="_blank">Australia Post delivery time calculator</a> with our postcode, 4220 (Burleigh Heads).Please keep in mind:<ul><li>Delivery times are counted in business days only, not weekends or public holidays.</li><li>Delivery times are estimates only.</li><li>Dangerous goods may take slightly longer because of carrier processes.</li></ul>

How long will delivery take?

When your order is dispatched we'll email you a tracking number and a link to follow its journey. You can also check order status and tracking anytime from your account. Tracking says invalid? We send dispatch emails throughout the day, but tracking

When your order is dispatched we&apos;ll email you a tracking number and a link to follow its journey. You can also check order status and tracking anytime from <a href="https://www.adventuremoto.com.au/_myacct" target="_blank">your account</a>.Tracking says invalid? We send dispatch emails throughout the day, but tracking numbers usually aren&apos;t registered with the carrier until after 5pm. If it doesn&apos;t work straight away, give it a few hours, or until the next day at most.If your tracking still shows as invalid after 24 hours, please get in touch.Need a hand? <a href="https://help.adventuremoto.com.au/en-GB/contact">Submit a request</a>, call us on <a href="tel:+61739057339">07 3905 7339</a> or email <a href="mailto:enquiries@adventuremoto.com.au">enquiries@adventuremoto.com.au</a>.

How do I track my order?

If you let us know before your order is dispatched, we can cancel it. Orders placed before 2pm on weekdays usually ship the same day, so contact us as soon as possible. If your order has already shipped, we may not be able to cancel it, or a cancella

If you let us know before your order is dispatched, we can cancel it. Orders placed before 2pm on weekdays usually ship the same day, so contact us as soon as possible.If your order has already shipped, we may not be able to cancel it, or a cancellation fee may apply if we can recall the parcel from the carrier.Need a hand? <a href="https://help.adventuremoto.com.au/en-GB/contact">Submit a request</a>, call us on <a href="tel:+61739057339">07 3905 7339</a> or email <a href="mailto:enquiries@adventuremoto.com.au">enquiries@adventuremoto.com.au</a>.

Can I cancel or change my order?

Yes, we ship to New Zealand. Rates are based on current postage rates and are shown at checkout. We don't currently ship to other countries. If you have a special request, contact us and we'll do our best to help. Standard shipping to Norfolk Island

<h3 id="isPasted">New Zealand</h3>Yes, we ship to New Zealand. Rates are based on current postage rates and are shown at checkout.<ul><li>Orders go via Australia Post Express Courier International, with an estimated 3&#x2013;4 business day delivery.</li><li>Orders over NZD $175 may attract customs taxes. These are outside our control and are paid by the recipient on delivery. Refused parcels may be abandoned, and we can&apos;t be held liable for any lost funds.</li><li>Dangerous goods (oils, lubricants, aerosols and some cleaning products) can&apos;t be shipped internationally.</li></ul><h3 id="other-countries">Other countries</h3>We don&apos;t currently ship to other countries. If you have a special request, contact us and we&apos;ll do our best to help.<h3 id="norfolk-island">Norfolk Island</h3>Standard shipping to Norfolk Island can take 4&#x2013;8 weeks because parcels travel by barge from Sydney, and rough seas can cause delays. Tracking won&apos;t update once the parcel leaves Sydney. For faster delivery, choose Australia Post eParcel Express at checkout so it goes by air.

Do you ship to New Zealand or overseas?

Items such as lubricants, oils, aerosols and some cleaning products are classed as Dangerous Goods (DG). We have all the paperwork in place to ship them legally. If your DG order arrives damaged, take photos before and after opening the packaging and

Items such as lubricants, oils, aerosols and some cleaning products are classed as Dangerous Goods (DG). We have all the paperwork in place to ship them legally.<ul><li>Depending on your order, DG items may ship separately. This doesn&apos;t delay our handling, but carrier processes may slightly delay delivery.</li><li>All DG parcels can be tracked using the details in your dispatch email.</li><li>DG items can&apos;t be returned or exchanged, as return freight isn&apos;t permitted.</li><li>DG items can&apos;t be shipped internationally.</li></ul>If your DG order arrives damaged, take photos before and after opening the packaging and contact us for the correct procedure.Need a hand? <a href="https://help.adventuremoto.com.au/en-GB/contact">Submit a request</a>, call us on <a href="tel:+61739057339">07 3905 7339</a> or email <a href="mailto:enquiries@adventuremoto.com.au">enquiries@adventuremoto.com.au</a>.

Dangerous goods (oils, lubricants & aerosols)

If your order is returned to us, the order amount will be credited to your Adventure Moto account. Shipping costs aren't included unless we were at fault. You can then reorder with the correct details, or contact us if you'd prefer a refund. Free shi

If your order is returned to us, the order amount will be credited to your Adventure Moto account. Shipping costs aren&apos;t included unless we were at fault.You can then reorder with the correct details, or contact us if you&apos;d prefer a refund.Free shipping orders: the credit or refund will exclude the original freight cost we paid, unless we were at fault.Need a hand? <a href="https://help.adventuremoto.com.au/en-GB/contact">Submit a request</a>, call us on <a href="tel:+61739057339">07 3905 7339</a> or email <a href="mailto:enquiries@adventuremoto.com.au">enquiries@adventuremoto.com.au</a>.

My order was returned to sender

Adventure Moto 

Everything you need to know about shipping costs, dispatch times, delivery and tracking your order.

Shipping & Delivery